FAQ
Clear answers before a tableware RFQ.
Practical questions for buyers reviewing MOQ, samples, private label packaging, documents, cartons, lead time, export routes and wholesale stock support.
Common questions
Inquiry details, terms and next steps.
Final price and lead time depend on material route, MOQ, print, packaging, target market and document requirements. The RFQ is meant to collect those details early.
Orders and MOQ
Who is this website for?
The site is for B2B buyers such as importers, distributors, wholesalers, food-service groups, retail buyers, hospitality teams and private-label procurement teams that want to work directly with our factory.
Can I request mixed product lines?
Yes. Mixed programs can combine cups, containers, plates, bowls, trays, cutlery and accessories when the product routes and carton plan are workable.
How is MOQ confirmed?
All 977 models currently published in our catalog have existing moulds and available inventory, so they can be ordered for stock dispatch or scheduled production. MOQ, available quantity and timing are confirmed by model and packaging requirement; new custom development is reviewed separately.
Samples and Customization
Can we start with samples?
Yes. Select a production-ready catalog model for the initial sample, followed by a print proof or custom sample when private label or OEM / ODM work is required.
What private-label options are available?
Logo print, sleeves, labels, consumer packaging, barcode placement, carton marks, assortment planning and buyer-specific packaging structures can be reviewed.
Can you develop OEM or ODM items?
Custom dimensions, material changes, new packaging structures and mold-related development can be discussed after feasibility and MOQ review.
Quality and Documents
What quality details should we confirm?
Confirm dimensions, lid fit, intended food-contact use, temperature conditions, packing method, carton strength, barcode needs and target-market testing or document requirements.
Can food-contact testing and documents be arranged?
Yes. Food-contact testing and supporting documents are arranged for the selected product according to each customer’s intended use, destination market and project requirements. They are not presented as a universal pre-existing document set; the required scope, laboratory route, timing and cost are confirmed before quotation or production.
How do you handle production follow-up?
Production follow-up through our own factory in China can include specification files, inspection checkpoints, product photos, carton checks and shipment document preparation.
Shipping and Payment
Can carton and shipment-volume data be provided?
Yes. Carton size, pack count, shipment volume (m³ / CBM), loading quantity and mixed-container feasibility can be discussed before final quotation.
Which incoterms can be discussed?
Common export terms such as EXW, FOB and CIF, together with other agreed Incoterms, can be reviewed according to the route, buyer market and logistics arrangement.
What happens after RFQ submission?
The team reviews the brief, clarifies missing specifications and replies with sample options, MOQ, lead time, carton data and quotation requirements.
Wholesale and Local Stock
Can you support local stockholding for wholesale programs?
For suitable repeat-order programs, a local stockholding arrangement can be assessed with the buyer or an agreed logistics partner. Feasibility depends on forecast demand, SKU mix, order frequency, destination, storage needs and a written commercial agreement.
How can scheduled call-off deliveries reduce inventory pressure?
Where a written stock plan is agreed, products may be delivered in scheduled call-off batches instead of requiring the buyer to receive the full planned quantity at once. Batch quantities, delivery dates, charges and replenishment triggers are confirmed before the program begins.
Can stock be planned for seasonal or promotional demand?
Subject to forecast visibility and production capacity, safety stock or pre-positioned inventory can be discussed for peak seasons, launches and recurring wholesale demand. The quantity, holding period and delivery schedule are agreed in advance.
Who manages the local warehouse and stock ownership?
The operating model is agreed case by case and may use the buyer's warehouse or an agreed third-party logistics provider. Stock ownership, insurance, handling, storage charges, delivery authorization and local compliance responsibilities must be documented before activation.
Still deciding
Send the product reference you already have.
A current supplier sample, catalog page, photo, target pack count or rough volume is enough to begin a first review.
Corporate email
lornez@lornez.com
Keep commercial documents, customer data and supplier samples within approved business channels. Sensitive files can be reviewed after the RFQ contact path is confirmed.